Everything About Your Device
Find answers to some of the most commonly asked questions about our products and philosophy.Didn’t find what you were looking for? Get in touch with us here.
Product Use & Care Guide
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This device is a built-in battery and operates through a charging method.
However, if the battery is completely discharged and not used for a long period of time, the battery life may be reduced. Please charge and use the battery periodically.
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After using the device, remove the head and clean it with a soft, dry cloth wiping away and excess cream or gel.
*Do not use alkaline cleaners or alcohol, thinner or acetone to clean the product.
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Yes. The DIVE Beauty Device supports 100V–240V, making it compatible with most countries worldwide.
Please use a plug adapter suitable for the outlet type in your region.
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Before using this product, be sure to read the user's manual before use, and do not use this device for purposes other than those described in the user's manual.
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Do not use anyone, including infants and young children, who cannot express their intentions clearly.
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Yes. You can use all five heads in one routine by switching heads during your session.Each head operates for 5 minutes per use.For optimal results, we recommend using each head up to three times per session, for a maximum of 15 minutes per head.
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We recommend 5 minutes per session.Each of the five heads on the DIVE Beauty Device is designed to operate for 5 minutes and will automatically power off once the session is complete.
The device will also turn off automatically if you press the ON/OFF button during use or remove the head.
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1. Apply STEP 1 Vitamin C Cream evenly over your face.
2. Remove the STEP 2 Firming & Glow Essence Mask and gently place it on your face, starting around the eye area.
3. For enhanced results, use the mask together with the Galvanic Mask Connector.
4. After 10–20 minutes, remove the mask and gently pat the remaining essence into the skin until fully absorbed.